Turn your leasing team into top performers.

AI mystery shopping to find leasing gaps. Expert-built training to close them. One platform, built for multifamily.

"I've spent my career training leasing teams, and Rev is the platform I wish every operator had access to. It puts the kind of coaching that closes leases in front of every team — not just the ones with big training budgets."

~Lisa Trosien

Most training teaches what to do. We teach how.

Anyone can hand a leasing professional a checklist. The hard part — the part that actually closes leases — is the how: how to read a prospect, how to handle an objection, how to guide a conversation from first call to signed lease.

After training hundreds of leasing pros across lease-ups and distress assignments, we kept seeing operators struggle with the same gaps. So we built Rev: a modern LMS for multifamily, paired with a content studio led by Lisa Trosien and other industry experts. Every course is built around the moments your team actually faces — so every team can access world-class training, not just the ones with big budgets.

What your team will learn

From first contact to move-in.
And everything in between.

25+ courses that follow the real lifecycle of a lease — not a generic onboarding checklist.

1

The First Contact

Win the lead before the tour even happens.
Turn a cold inquiry into a booked tour
Make response time and tone work in your favor
Email Lead Response · Phone Lead Response
2

First Impressions

Hook a prospect in the first minute — and keep them there.
Make a lasting impression before a single question is asked
Build trust fast, without sounding like a script
Start every day ready, not reactive
First Impressions · Building Trust With Your Prospects · Starting Your Day
3

Know Your Product

Sell your property like you own it.
Turn amenities into reasons to sign, not a features list
Answer "why here, not down the street" with confidence
Sell the neighborhood as part of the lifestyle
Getting To Know Your Product · Amenities · Understanding Your Competition · Know Your Neighborhood
4

The Tour & Discovery

Ask better questions. Run better tours.
Uncover what a prospect actually needs before showing a unit
Qualify a prospect without it feeling like an interrogation
Turn a feature into a benefit the prospect cares about
Needs Discovery · The Tour Experience · Pre-Qualifying Your Prospect · Benefit-Feature Selling · Guest Card
5

Closing the Lease

Beat the objection. Get the signature.
Reframe a price or timing objection into a value conversation
Know the exact moment — and language — to ask for the lease
Follow up in a way that brings a "maybe" back to a "yes"
Resolving Objections · Closing · Post-Tour Follow Up
6

After the Signature

Turn a new lease into a long-term resident.
Make a new resident's first days feel like white-glove service
Use ongoing follow-up to reduce turnover before it starts
Move-In · Follow-Up

Built by Lisa Trosien and other multifamily leasing experts, from real training across hundreds of lease-ups. New courses added regularly.

See Course Packs
Leasing Training Platform

Leasing training that feels nothing like leasing training.

Training your frontline will actually want to do. Gamified, mobile, and short enough to fit between tours — with a dashboard that shows you exactly how your team is growing.

Expert-built courses. Created by Lisa Trosien and other multifamily leasing experts. New content added regularly.
Gamified and mobile. Quizzes feel like Duolingo. Lessons fit between tours. Your team will actually use it.
Custom badges and recognition. Built-in engagement mechanics to drive completion and friendly competition.
Training dashboard. Real-time visibility into team progress, course completion, and skill development.
Flexible seat management. Swap learners as your team changes — no admin headaches.
Live masterclasses and webinars. Ongoing access to industry thought leaders, included.
Career-building for your team. Certifications and skill tracks that give your frontline team a real growth path.
See the Platform
Custom Content Studio

When off-the-shelf isn't enough.

For operators with specific brand standards, unique portfolios, or training requirements that go beyond our standard library, our Custom Content Studio builds courses tailored to your team. Same expert-led approach, same gamified experience — built around your playbook.

AI Mystery Phone Shop

Your phone is leaking leases. We'll show you where.

Our AI calls your properties as a real prospect. You get an instant, unbiased report on what's actually happening on your leasing phone lines — at a fraction of the cost of traditional mystery shopping, with none of the human bias.

No implementation. Get started in minutes — no software to install, no integrations to configure.
Customizable scorecard. Score on what matters to your portfolio, not a generic template.
Portfolio-wide performance dashboard. See how every property is performing on phone leads — and spot trends across your portfolio at a glance.
Detailed breakdowns of guest cards, discovery, objection handling, closing, and follow-up.
Custom caller behavior available. Need a specific prospect persona or scenario? Get a custom quote.
Try Our Mystery Phone Shop